BACKORDERS AND PREORDERS (AND PAYPAL PAYMENTS)
ONCE A PREORDER/BACKORDER IS PLACED AND PAID FOR VIA PAYPAL (OR ANY PAYMENT TYPE IN THE CASE OF A BACKORDER), THERE WILL BE NO CANCELLATIONS ALLOWED. ALL PREORDERS AND BACKORDERS ARE FINAL AND YOUR ITEMS WILL BE SHIPPED TO THE ADDRESS YOU PROVIDED (OR EMAILED IF LOCAL PICKUP WAS SELECTED.)
UNFORTUNATELY DUE TO PAYPAL’S NEWLY ENACTED POLICY, AND MANY PEOPLE PLACING, THEN CANCELLING ORDERS THIS NEW POLICY, AS STATED HERE AND WITHIN THE CONTENTS OF THIS DOCUMENT/WEBPAGE, IS UNAVOIDABLE.
PAYPAL IS NOW KEEPING 100% OF THE ORIGINAL SELLER FEES, EVEN IN THE CASE OF A RETURN/FULL-CUSTOMER REFUND. THIS MEANS THAT EACH TIME A BUYER PURCHASES AN ITEM (ON PREORDER/BACKORDER) AND THEN CANCELS (EX: CUSTOMER FINDS THE ITEM A DAY OR TWO SOONER AT ANOTHER RESELLER’S STORE) IT’S NOT ONLY CREATING WORK FOR OUR TEAM, BUT ALSO COSTING BMR A LOT OF MONEY. WE WON’T BE ABLE TO KEEP PRICES AT MSRP (OR BELOW) IF WE DON’T STOP ALLOWING CANCELLATIONS/FULL-REFUNDS.
IF YOU ABSOLUTELY MUST CANCEL, PLEASE CONTACT CHAD LITTLE DIRECTLY AT 720-663-7872 OR BY EMAIL AT CHAD@BOULDERMULTIROTOR.COM TO DISCUSS/EXPLAIN THE CIRCUMSTANCES. IN THIS CASE, YOU WILL BE HELD RESPONSIBLE FOR THE ORIGINAL PAYPAL RESELLER FEES + A $10 RESTOCKING FEE TO COVER LABOR, LABELS THAT MAY ALREADY BE PRINTED, PACKAGING THAT’S ALREADY BEEN USED, POSAGE ALREADY PURCHASED, AND ALL OTHER VISIBLE AND INVISIBLE COSTS & INCONVENIENCES THAT HAVE BEEN INCURRED AS A RESULT OF THIS BACKORDER/PREORDER THEN CANCEL/REFUND ORDER ACTION.
WE’RE SORRY WE CAN’T BE MORE FLEXIBLE WITH THIS NEW PREORDER/BACKORDER POLICY, BUT PAYPAL’S FORCING BOULDER MULTIROTOR LLC’S HAND IN THIS AND LIKELY MOST OTHER RESELLER’S AS WELL. IF YOU WANT TO AVOID THIS POLICY AFFECTING YOU OR YOUR ORDER, IN THE CASE OF A PREORDER, PLEASE SIMPLY SELECT ONE OF OUR OTHER PAYMENT METHODS OR JUSY PLAN ON YOUR COMMITMENT TO KEEP YOUR ORDER IN PLACE THROUGH ITS FULFILLMENT. IF YOU THINK THIS POLICY IS UNFAIR, PLEASE CONTACT PAYPAL DIRECTLY AND LET THEM KNOW THAT YOU DON’T SUPPORT THIS KIND OF POLICY AND BE SURE TO INFORM THEM THAT YOU ARE BEING IMPACTED AS A BUYER. EITHER RESELLERS WILL FIND OTHER WAYS TO ACCEPT AND PROCESS THEIR CUSTOMER’S PAYMENTS, OR PAYPAL WILL WITHDRAW THIS NEW CHANGE.
THANKS FOR UNDERSTANDING AND THANK YOU FOR SHOPPING WITH US! PLEASE FEEL FREE TO CONTACT US ANYTIME, WITH QUESTIONS (OR CONCERNS) ABOUT PRODUCTS YOU PURCHASED (OR WISH TO PURCHASE), WIRING, RECOMMENDATIONS, OR EVEN JUST WANT TO GO FLY OR WANT TO KNOW WHERE THE GOOD SPOTS ARE TO FLY IN COLORADO! WE ARE HERE TO HELP YOU WITH ANY AND ALL OF YOUR FPV NEEDS!
SINCERELY,
CHAD LITTLE – OWNER/FOUNDER
